Website Care & Maintenance
Your website should keep working without requiring you to become a WordPress technician. Higher Source Sites provides ongoing care, monitoring and support to help keep your website secure, current and dependable.
Website Care
$79 / month
Essential ongoing care for business, professional and informational websites.
- WordPress core updates
- Plugin and theme updates
- Daily off-site backups
- Security and malware monitoring
- Website uptime monitoring
- SSL and basic site-health monitoring
- Backup recovery assistance
- Monthly website care report
Website changes, troubleshooting and development are available separately at the professional services rate.
Care + Support
$149 / month
Website maintenance plus regular access to help when something needs changing, explaining or fixing.
- Everything in Website Care
- 30 minutes of routine website support each month
- Content and minor website changes
- Technical troubleshooting
- Analytics reporting
- Priority support
Included support time is available during that month and does not accumulate from month to month.
Managed Care
$249 / month
For organizations that want Higher Source Sites more actively involved in the ongoing management of their website.
- Everything in Care + Support
- 90 minutes of website support each month
- Content and website changes
- Enhanced analytics reporting
- Technical consultation
- Priority troubleshooting
- Ongoing website guidance
Included support time is available during that month and does not accumulate from month to month.
Professional Services
Additional professional services: $90/hour
Larger changes and projects fall outside routine website care. When your site needs something more substantial, we’ll discuss the work with you before proceeding.
Hosting & WordPress Migration
Hosting is not included in Website Care plans. Your hosting account remains separate, giving you control over where your website lives.
Higher Source Sites can recommend hosting appropriate for your website, assist with hosting changes and migrations, and help coordinate DNS and related technical setup.
For clients who want a dedicated cloud environment, Higher Source Sites also provides Amazon Web Services (AWS) setup and migration. Learn more about our WordPress Hosting & Migration services. AWS configuration is quoted separately because each website and migration is different. Once established, the website can be maintained under the appropriate Website Care plan.
Additional Website Services
Website care keeps an existing site healthy. Sometimes a website needs more. These services can be added when needed.
- Website Changes & Development: New pages, features, layout changes and other improvements beyond routine maintenance.
- Website Migration: Moving an existing website to new hosting or another server environment.
- Analytics & Reporting: Analytics setup, custom reporting and help understanding visitor activity.
- Training & Consultation: One-on-one help with WordPress, website management and related technology.
- Hosting & DNS Assistance: Help with hosting changes, DNS configuration and related technical setup.
- AWS Cloud Setup: AWS configuration and migration for sites needing a dedicated cloud environment.